01
Situation assessment in 2 hours
Immediate risk assessment and a binding transport plan including plan B and C — from one dedicated contact.
Standstill wasn't an option.
So we found a way.
In logistics, the normal case isn't what counts.
What counts is the moment everything goes wrong at once.
A strike. A customs hold. A typhoon.
A deadline that isn't negotiable.
That's exactly where our work begins.
72 hours to standstill
A plant engineering company from southern Germany. At its end customer in Singapore, the central precision inspection module fails — sensitive optics, ~€480,000, 1.2 t. With the line down, every day costs €85,000 in penalties.
72:00:00
Maximum window before standstill — from failure to the line running again.
Weight
1.2 t
Custom crate
2.8 m
Cargo value
€480,000
Penalty
€85,000/day
ProblemTurning point 1 / 4
Strike at the departure airport — 14 hours before take-off
A short-notice ground-handling strike grounds the cargo flight out of Frankfurt — right in the tightest window of the project.
- Booked priority capacity lost, no replacement
- Next scheduled departure: too late for the 72-hour window
- The penalty countdown keeps on running
Feloxity solution
Re-routed in 3 hours
Re-routed via a partner gateway in Luxembourg, priority cargo space secured, pre-carriage by dedicated truck — before the strike even began.
ResultTime lost: 0 hours
ProblemTurning point 2 / 4
Dangerous-goods hold at customs — lithium on board
The built-in lithium calibration unit triggers a dangerous-goods reclassification at destination. Without complete declaration, customs stops the shipment in Singapore.
- Threat of a customs hold lasting several days
- €85,000 penalty for every day of delay
- Risk: rejection of the entire shipment
Feloxity solution
Classified correctly, pre-cleared
Classified under UN 3481, IATA-DGR-compliant documentation & packaging, customs declaration pre-lodged.
ResultCleared without a hold
ProblemTurning point 3 / 4
An incoming typhoon over the hub
A storm front is heading straight for the Asian transhipment hub. If the connection is cancelled, the module is stuck in transit indefinitely.
- Hub closure imminent
- Connecting rotation about to be cancelled
- The remaining time buffer would be gone
Feloxity solution
Rebooked proactively — ahead of the front
Rebooked onto an earlier direct rotation with a time buffer built in before the hub closed. The shipment is through by the time the typhoon hits.
ResultConnection held
ProblemTurning point 4 / 4
A 2-hour slot at the cleanroom
The destination plant allows delivery only within a fixed 2-hour window — with tight access to the cleanroom zone.
- A single 120-minute window
- Tight access right up to the cleanroom zone
- Missed slot = another day of standstill
Feloxity solution
Millimetre-precise, within the window
A local partner handles the slot-precise delivery and the millimetre-precise positioning right up to the line — on time, within the window.
ResultSlot hit on time
One solution. Tailor-made.
02
Custom crating & sensors
Shock- and climate-proof crate with shock/tilt sensors. The calibrated optics stay untouched.
03
Multimodal express plan & customs
Truck pre-carriage, priority air freight, pre-cleared dangerous-goods & customs handling via the global network.
04
Door-to-door & one contact
Real-time communication right up to the machine. One person owns the entire process.
Deadline met. Damage zero.
0
delivered door-to-door — 4 h before the limit
0
transport damage — sensors untriggered
0
days of delay — penalty fully avoided
0
downtime costs avoided (≈ 3 days)
„Others would have given up at the first strike. Feloxity simply built a new route — and kept us posted every hour.“ — Project lead, plant engineering (sample quote, to be replaced with a real customer quote)
No mass product. Real solutions.
Individual, not mass
Every transport is unique — so we plan it that way.
One personal contact
No anonymous hotlines — real people who know your case.
Everything from one source
Planning, packaging, customs, transport — one process, one responsibility.
Worldwide partner network
Reliable contacts that hold even where others don't even look.